Contact Us

Consumer Questions

We are here to help you enjoy your Uplift purchase. For general information on our products and how to use them, you may download the latest User Manuals here, e-mail your question to info@up-lift.com or call toll-free during regular business hours (9 am – 5 pm, AST) at 1-800-387-0896. Some of the common questions you may have are shown below.

Common Questions

1. Why doesn't my Uplift Seat Assist go down when I sit on it?

Answer

• You may need to sit further back on your lifting seat. Sit on the flat part at the top of the cushion, and straighten yourself in a sitting position. If you perch on the slanted part of the cushion your weight is not distributed properly for the seat to go down.

• The gas spring may be stiff if it is new or not been used for some time. You may need to “prime” it to get it moving. Put the lift mechanism into the lowest weight setting and then sit on your Seat Assist several times until it moves freely.

• The weight setting may be too high. The weight settings are guidelines, but you may need to set the weight one notch lower or higher than your weight range to get it right.

2. I lost one of my power levers for my Power Seat. What do I do?

Answer

The Uplift Power Seat includes two levers for your convenience, but only one is required to operate your Power Seat. Put your second lever on the side you prefer and you are ready to go. Don’t worry, just call us if you need to purchase additional levers.

For more information please contact us at:

Uplift Technologies Inc.
19-10 Morris Drive
Dartmouth, NS B3B 1K8
CANADA

Phone: (902) 422-0804
Fax: (902) 422-0798
Toll-Free: (800) 387-0896
E-Mail: info@up-lift.com